2. Provide technical guidance on use and other aspects according to customer requirements;
3. Ensure the supply of repair parts;
4. Responsible for maintenance services, and provide regular maintenance, regular maintenance;
5. Provide regular telephone return visits or home visits for customers;
6, the implementation of "three guarantees" on products, that is, repair, replacement, return (many people think that the product after-sales service is "three guarantees", this
Is a narrow understanding);
7. Handle customers' letters and visits, telephone complaints, and answer consumer inquiries. At the same time collect consumer
Opinions on product quality and timely improvement according to the situation.